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<\/strong><\/p>\n

\uc7ac \uc608\uc57d \ud56d\uacf5\ud3b8\uc744 \ubc1b\uc744 \uad8c\ub9ac<\/strong>
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<\/strong><\/p>\n

\uaddc\uc815 \ubd88\uc774\ud589 \uc2dc \ubc8c\uae08 \ubd80\uacfc<\/strong>
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\uc18c\ube44\uc790 \uad8c\uc775 \uc639\ud638\uc790\uc778 \uc81c\ud504 \ud654\uc774\ud2b8\ub294 \u201c\uc2b9\uac1d\ub4e4\uc774 \ubc1c\uc774 \ubb36\uc774\ub294 \uadfc\ubcf8 \uc6d0\uc778\uc740 \uce90\ub098\ub2e4 \ud56d\uacf5\uc5c5\uacc4\uc758 \uacbd\uc7c1 \ubd80\uc871\u201d \uc774\ub77c\uba70 \u201c\uc774\ubc88 \uc0ac\ud0dc\uac00 \uacbd\uc885\uc774 \ub418\uc5b4\uc57c \ud55c\ub2e4\u201d \uace0 \uc9c0\uc801\ud588\ub2e4. \uc9c0\ub09c 6\uc6d4 \uce90\ub098\ub2e4\uacbd\uc7c1\uad6d\uc740 \ud56d\uacf5\uc5c5\uacc4\uac00 \uc5d0\uc5b4 \uce90\ub098\ub2e4\uc640 \uc6e8\uc2a4\ud2b8 \uc82f \ub450 \ud56d\uacf5\uc0ac\uc5d0 \uacfc\ub3c4\ud558\uac8c \uc9d1\uc911\ub3fc \uc788\ub2e4\uba70 \uc678\uad6d\uc790\ubcf8 \ucc38\uc5ec \uc81c\ud55c \uc644\ud654\ub97c \ud3ec\ud568\ud55c \uacbd\uc7c1 \ud655\ub300\ub97c \uad8c\uace0\ud55c \ubc14 \uc788\ub2e4.<\/p>\n

\ud604\ud589 APPR\uc740 \ud30c\uc5c5\uc73c\ub85c \uc778\ud55c \uc9c0\uc5f0 \uc2dc \ud638\ud154\ube44\ub098 \ucd94\uac00 \ube44\uc6a9\uc744 \ubcf4\uc0c1\ud560 \uc758\ubb34\ub97c \ud56d\uacf5\uc0ac\uc5d0 \ubd80\uacfc\ud558\uc9c0 \uc54a\ub294\ub2e4. \uc7ad\uc740 \u201c\uc5d0\uc5b4 \uce90\ub098\ub2e4\uac00 \uc120\uc758\ub85c \uc9c0\uc6d0\ud560 \uc218\ub294 \uc788\uc9c0\ub9cc \ubc95\uc801 \uc758\ubb34\ub294 \uc5c6\ub2e4\u201d \uace0 \uc124\uba85\ud588\ub2e4. \ub610 APPR\uc740 \ud56d\uacf5\uc0ac\uc758 \ud1b5\uc81c\ub97c \ubc97\uc5b4\ub09c \uc0c1\ud669\uc73c\ub85c \uac04\uc8fc\ud574 \ud30c\uc5c5\uc73c\ub85c \uc778\ud55c \uc9c0\uc5f0\uc774\ub098 \ucde8\uc18c\uc5d0 \ub300\ud55c \ubcf4\uc0c1\ub3c4 \ubcf4\uc7a5\ud558\uc9c0 \uc54a\ub294\ub2e4.<\/p>\n

\ud558\uc9c0\ub9cc \uc601\uad6d\uc774\ub098 EU \ud68c\uc6d0\uad6d\uc5d0\uc11c \ucd9c\ubc1c\ud558\ub294 \uc5d0\uc5b4\uce90\ub098\ub2e4 \uc2b9\uac1d\uc740 \ud638\ud154\ube44 \ub4f1 \ucd94\uac00 \ube44\uc6a9\uacfc \uc9c0\uc5f0 \ubcf4\uc0c1\uae4c\uc9c0 \uccad\uad6c\ud560 \uc218 \uc788\ub2e4. EU\uc758 \ud56d\uacf5 \uc2b9\uac1d \uad8c\ub9ac \uaddc\uc815\uc740 APPR\ubcf4\ub2e4 \ud6e8\uc52c \ud3ed\ub113\uc740 \ubcf4\ud638\ub97c \uc81c\uacf5\ud55c\ub2e4. EU \uaddc\uc815\uc740 \ud56d\uacf5\ud3b8\uc774 \ucde8\uc18c\ub418\uba74 \ud658\ubd88\uc774\ub098 \uc7ac\uc608\uc57d\uc744 \uc81c\uacf5\ud574\uc57c \ud558\uba70, \ud30c\uc5c5\uc774 \ud56d\uacf5\uc0ac \uc9c1\uc6d0\uc5d0 \uc758\ud574 \ubc1c\uc0dd\ud55c \uacbd\uc6b0 \ud56d\uacf5\uc0ac\ub294 \ucd5c\ub300 600\uc720\ub85c(\uc57d C$965)\uae4c\uc9c0 \ubcf4\uc0c1\uae08\uc744 \uc9c0\uae09\ud574\uc57c \ud55c\ub2e4. \uc601\uad6d \ucd9c\ubc1c \uc2b9\uac1d\uc740 \ucd5c\ub300 520\ud30c\uc6b4\ub4dc(\uc57d C$970)\ub97c \uccad\uad6c\ud560 \uc218 \uc788\ub2e4.<\/p>\n

<\/strong><\/p>\n

\uc0c8 \uaddc\uc815\uc740 \uc5b8\uc81c?<\/strong>
2\ub144 \uc804 \uc5f0\ubc29\uc815\ubd80\ub294 APPR \uac1c\uc815\uc548\uc744 \ubc1c\ud45c\ud588\uc73c\ub098 \uc544\uc9c1 \uc2dc\ud589\ub418\uc9c0 \uc54a\uace0 \uc788\ub2e4. \uac1c\uc815\uc548\uc5d0\ub294 \ud30c\uc5c5\uc744 \ud3ec\ud568\ud55c \ubaa8\ub4e0 \ud56d\uacf5\ud3b8 \ucc28\uc9c8\uc5d0 \ub300\ud574 \ud638\ud154\ube44\uc640 \uae30\ud0c0 \ube44\uc6a9\uc744 \ud56d\uacf5\uc0ac\uac00 \ubd80\ub2f4\ud558\ub3c4\ub85d \ud558\ub294 \ub0b4\uc6a9\uc774 \ud3ec\ud568\ub3fc \uc788\ub2e4. \uc7ad\uc740 \u201c\uc815\ubd80\uac00 \uaddc\uc815\uc744 \uac15\ud654\ud588\ub354\ub77c\uba74 \uc2b9\uac1d\ub4e4\uc774 \uc9c0\uae08\ubcf4\ub2e4 \ud6e8\uc52c \ub098\uc740 \uc0c1\ud669\uc5d0 \uc788\uc5c8\uc744 \uac83\u201d \uc774\ub77c\uba70 \u201c\uc548\ud0c0\uae5d\uac8c\ub3c4 \ud604 \uc0c1\ud669\uc5d0\ub294 \ub3c4\uc6c0\uc774 \ub418\uc9c0 \uc54a\ub294\ub2e4\u201d \uace0 \ud588\ub2e4.<\/p>\n

\uce90\ub098\ub2e4\uad50\ud1b5\uccad\uc740 \u201c\uac1c\uc815\uc548 \uad00\ub828 \uacf5\uccad\ud68c\ub294 3\uc6d4\uc5d0 \uc885\ub8cc\ub410\uc9c0\ub9cc \uc2dc\ud589 \uc2dc\uc810\uc740 \uc815\ud574\uc9c0\uc9c0 \uc54a\uc558\ub2e4\u201d \uace0 \ubc1d\ud614\ub2e4.<\/p>\n

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\ud658\uae09\u00b7\ubcf4\uc0c1 \uc2e0\uccad \uc808\ucc28<\/strong><\/h3>\n

 <\/p>\n

\uc99d\ube59\uc790\ub8cc \ud655\ubcf4
<\/strong>-\ud0d1\uc2b9\uad8c\/\uc608\uc57d \ud655\uc778\uc11c
-\uc601\uc218\uc99d (\ud638\ud154, \uad50\ud1b5, \uc2dd\uc0ac \ub4f1 \uc9c0\ucd9c \ub0b4\uc5ed)
-\uacb0\ud56d\u00b7 \uc9c0\uc5f0 \uc548\ub0b4 \uba54\uc2dc\uc9c0 (\uc774\uba54\uc77c\u00b7\ubb38\uc790 \ucea1\ucc98)<\/p>\n

\uce90\ub098\ub2e4 \uad50\ud1b5\uccad(CTA) \uaddc\uc815\uc0c1, \uc9c0\uc5f0\u00b7 \uacb0\ud56d\uc774 \ud56d\uacf5\uc0ac \ucc45\uc784\uc77c \uacbd\uc6b0 \uc219\ubc15\u00b7 \uc2dd\uc0ac\u00b7 \uad50\ud1b5 \uc9c0\uc6d0 \ub610\ub294 \ud658\uae09 \uccad\uad6c\uac00 \uac00\ub2a5\ud558\ubbc0\ub85c \uc99d\ube59\uc774 \uc911\uc694.<\/p>\n

<\/strong><\/p>\n

\uc5d0\uc5b4 \uce90\ub098\ub2e4 \uacf5\uc2dd \ucc44\ub110 \uc2e0\uccad
<\/strong>-\uc5d0\uc5b4 \uce90\ub098\ub2e4 \uace0\uac1d \uc9c0\uc6d0 \uc6f9\uc0ac\uc774\ud2b8 \uc811\uc18d
-\u201cRefunds & Compensation\u201d \ub610\ub294 \u201cCustomer Relations\u201d \uba54\ub274 \uc120\ud0dd\/ \uc628\ub77c\uc778 \uc591\uc2dd \uc791\uc131 \u2192 \uc608\uc57d\ubc88\ud638(PNR), \ud56d\uacf5\ud3b8 \ubc88\ud638, \uc601\uc218\uc99d \uc5c5\ub85c\ub4dc \uc81c\ucd9c \ud6c4 \ud655\uc778 \uc774\uba54\uc77c \uc218\uc2e0,
-\uae30\ud55c: \uc0ac\uac74 \ubc1c\uc0dd\uc77c\ub85c\ubd80\ud130 12\uac1c\uc6d4 \uc774\ub0b4\uc5d0 \uccad\uad6c<\/p>\n

<\/strong><\/p>\n

\ucc98\ub9ac \uc2dc\uac04 \ubc0f \uacb0\uacfc
<\/strong>-30\uc77c \ub0b4 \ud68c\uc2e0 (\ubcf4\uc0c1 \uc2b9\uc778\u00b7 \uac70\uc808 \uc0ac\uc720 \ud3ec\ud568)
-\uc2b9\uc778 \uc2dc, \uc2e0\uc6a9\uce74\ub4dc \ud658\ubd88 \ub610\ub294 \uacc4\uc88c \uc785\uae08 \ucc98\ub9ac<\/p>\n

<\/strong><\/p>\n

\uc774\uc758 \uc81c\uae30 (\ud544\uc694 \uc2dc)
<\/strong>-\ud56d\uacf5\uc0ac\uc5d0\uc11c \uac70\ubd80\ud558\uac70\ub098 \ubbf8\ud761\ud55c \ubcf4\uc0c1\ub9cc \uc81c\uacf5 \uc2dc,<\/p>\n

\uce90\ub098\ub2e4 \uad50\ud1b5\uccad(CTA) [Air Passenger Protection Regulations(APPR)] \uc2e0\uccad<\/p>\n

\uc628\ub77c\uc778 \ubd88\ub9cc \uc811\uc218 \uac00\ub2a5, CTA\uac00 \uc911\uc7ac \u00b7\uc870\uc815 \uc808\ucc28 \uac1c\uc2dc<\/p>\n

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